This charter sets down what knls is and what it does, and its commitment to provide the Kenyan communities with the highest quality and accessible services that the available resources will allow. Kenya National Library Service (knls) Board is a corporate body of the Kenya government that was established by an Act of Parliament Cap 225 of the Laws of Kenya (1965) to provide library and information services to the Kenyan public.
We in knls recognize that information is a basic commodity in everyone’s life, and we want to make sure that the services we provide are responsive to your needs and will translate to both individual and community empowerment. We want to provide these services to your satisfaction and take pride in the contribution that we will have made to your individual and national development, general well-being, and the economic growth of Kenya. This charter serves as a commitment that knls intends to live up to its mandate.