{"id":15,"date":"2026-08-26T06:03:56","date_gmt":"2026-08-26T06:03:56","guid":{"rendered":"http:\/\/www.knls.ac.ke\/index.php\/contacts\/"},"modified":"2026-09-22T08:40:35","modified_gmt":"2026-09-22T05:40:35","slug":"contacts","status":"publish","type":"page","link":"https:\/\/www.knls.ac.ke\/contacts\/","title":{"rendered":"Contact us"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\n\n\n\n<section class=\"page-hero contact-page-hero\">\n<div class=\"container page-hero__inner\">\n<div>\n<h1>Contact us<\/h1>\n<p>Find the Kenya National Library Service head office, facility locations, opening hours and key contact channels.<\/p>\n<\/div>\n<nav class=\"breadcrumbs\" aria-label=\"Breadcrumb\"><a href=\"\/\">Home<\/a><br><span aria-hidden=\"true\">\/<\/span><br>Contact Us<\/nav><\/div>\n<\/section>\n\n\n\n<section class=\"section contact-overview-section\">\n<div class=\"container\">\n<div class=\"contact-quick-grid\">\n<article class=\"contact-quick-card\"><span aria-hidden=\"true\">\ud83d\udccd<\/span>\n<div><strong>Headquarters<\/strong>\n<p>Maktaba Kuu Building, Upper Hill, Nairobi<\/p>\n<\/div>\n<\/article>\n<article class=\"contact-quick-card\"><span aria-hidden=\"true\">\u260e<\/span>\n<div><strong>Telephone<\/strong>\n<p><a href=\"tel:+254202739893\">+254 202 739 893<\/a><\/p>\n<\/div>\n<\/article>\n<article class=\"contact-quick-card\"><span aria-hidden=\"true\">\u2709<\/span>\n<div><strong>Email<\/strong>\n<p><a href=\"mailto:corporatecommunications@knls.ac.ke\">corporatecommunications@knls.ac.ke<\/a><br><a href=\"mailto:complaints@knls.ac.ke\">complaints@knls.ac.ke<\/a><\/p>\n<\/div>\n<\/article>\n<article class=\"contact-quick-card\"><span aria-hidden=\"true\">\u23f1<\/span>\n<div><strong>Opening hours<\/strong>\n<p>Mon\u2013Fri: 8:00AM\u20136:30PM<br>Sat: 8:30AM\u20135:00PM<\/p>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"section contact-locations-section\">\n<div class=\"container\">\n<div class=\"section-title section-title--center compact-title\">\n<p class=\"kicker\">Visit KNLS<\/p>\n<h2>Headquarters and facilities<\/h2>\n<p>Use the maps below to locate KNLS headquarters and facilities at a glance.<\/p>\n<\/div>\n<div class=\"contact-location-grid\">\n<article class=\"contact-location-card contact-location-card--hq\">\n<figure class=\"contact-location-card__image\"><img decoding=\"async\" src=\"\/wp-content\/themes\/knls-wordpress-gutenberg-editable\/assets\/images\/contact-locations\/hq-maktaba-kuu.webp\" alt=\"KNLS Headquarters building and library facility\"><\/figure>\n<div class=\"contact-location-card__body\">\n<div class=\"contact-location-card__header\">\n<p class=\"kicker\">Head office<\/p>\n<h3>KNLS Headquarters<\/h3>\n<\/div>\n<ul class=\"contact-detail-list\">\n<li><strong>Address<\/strong>Maktaba Kuu Building, Upper Hill, Nairobi<\/li>\n<li><strong>Postal<\/strong>P.O. Box 30573 \u2013 00100, Nairobi, Kenya<\/li>\n<li><strong>Telephone<\/strong><a href=\"tel:254202739893\">+254 202 739 893<\/a><\/li>\n<li><strong>Email<\/strong><a href=\"mailto:corporatecommunications@knls.ac.ke\">corporatecommunications@knls.ac.ke<\/a><\/li>\n<li><strong>Complaints<\/strong><a href=\"mailto:complaints@knls.ac.ke\">complaints@knls.ac.ke<\/a><\/li>\n<\/ul>\n<p><a class=\"map-link\" href=\"https:\/\/www.google.com\/maps\/search\/?api=1&amp;query=Kenya%20National%20Library%20Service%20Maktaba%20Kuu%20Upper%20Hill%20Nairobi\" target=\"_blank\" rel=\"noopener\">Open in Google Maps <span aria-hidden=\"true\">\u2192<\/span><\/a><\/p>\n<\/div>\n<div class=\"contact-map\"><iframe title=\"Map showing KNLS Headquarters\" src=\"https:\/\/www.google.com\/maps?q=Kenya%20National%20Library%20Service%20Maktaba%20Kuu%20Upper%20Hill%20Nairobi&amp;output=embed\" allowfullscreen=\"allowfullscreen\"><br \/><\/iframe><\/div>\n<\/article>\n<article class=\"contact-location-card contact-location-card--buruburu\">\n<figure class=\"contact-location-card__image\"><img decoding=\"async\" src=\"\/wp-content\/themes\/knls-wordpress-gutenberg-editable\/assets\/images\/contact-locations\/buruburu-library.webp\" alt=\"KNLS Buruburu facility building entrance\"><\/figure>\n<div class=\"contact-location-card__body\">\n<div class=\"contact-location-card__header\">\n<h3>Buruburu facility<\/h3>\n<\/div>\n<ul class=\"contact-detail-list\">\n<li><strong>Address<\/strong>Mumias\/Ol Donyo Sabuk Road Junction, Buruburu, Nairobi County, Kenya<\/li>\n<li><strong>Postal<\/strong>P.O BOX 30573-00100, Nairobi County, Kenya<\/li>\n<li><strong>Telephone<\/strong><a href=\"tel:254742301901\">0742 301 901<\/a> \/ <a href=\"tel:254743079700\">0743 079 700<\/a><\/li>\n<li><strong>Email<\/strong><a href=\"mailto:knlsburuburu@knls.ac.ke\">knlsburuburu@knls.ac.ke<\/a><\/li>\n<li><strong>Complaints<\/strong><a href=\"mailto:complaints@knls.ac.ke\">complaints@knls.ac.ke<\/a><\/li>\n<\/ul>\n<p><a class=\"map-link\" href=\"https:\/\/www.google.com\/maps\/search\/?api=1&amp;query=Mumias%20Ol%20Donyo%20Sabuk%20Road%20Junction%20Buruburu%20Nairobi%20County%20Kenya\" target=\"_blank\" rel=\"noopener\">Open in Google Maps <span aria-hidden=\"true\">\u2192<\/span><\/a><\/p>\n<\/div>\n<div class=\"contact-map\"><iframe title=\"Map showing Buruburu facility\" src=\"https:\/\/www.google.com\/maps?q=Mumias%20Ol%20Donyo%20Sabuk%20Road%20Junction%20Buruburu%20Nairobi%20County%20Kenya&amp;output=embed\" allowfullscreen=\"allowfullscreen\"><br \/><\/iframe><\/div>\n<\/article>\n<article class=\"contact-location-card contact-location-card--nakuru\">\n<figure class=\"contact-location-card__image\"><img decoding=\"async\" src=\"\/wp-content\/themes\/knls-wordpress-gutenberg-editable\/assets\/images\/contact-locations\/nakuru-library.jpg\" alt=\"KNLS Nakuru facility building entrance\"><\/figure>\n<div class=\"contact-location-card__body\">\n<div class=\"contact-location-card__header\">\n<h3>Nakuru facility<\/h3>\n<\/div>\n<ul class=\"contact-detail-list\">\n<li><strong>Address<\/strong>Behind Christ the King Cathedral off Moses Mudavadi Road, Nakuru, Kenya<\/li>\n<li><strong>Postal<\/strong>P.O Box 253, Nakuru, Kenya<\/li>\n<li><strong>Telephone<\/strong><a href=\"tel:254797398055\">0797 398 055<\/a><\/li>\n<li><strong>Email<\/strong><a href=\"mailto:knlsnakuru@knls.ac.ke\">knlsnakuru@knls.ac.ke<\/a><\/li>\n<li><strong>Complaints<\/strong><a href=\"mailto:complaints@knls.ac.ke\">complaints@knls.ac.ke<\/a><\/li>\n<\/ul>\n<p><a class=\"map-link\" href=\"https:\/\/www.google.com\/maps\/search\/?api=1&amp;query=Behind%20Christ%20the%20King%20Cathedral%20off%20Moses%20Mudavadi%20Road%20Nakuru%20Kenya\" target=\"_blank\" rel=\"noopener\">Open in Google Maps <span aria-hidden=\"true\">\u2192<\/span><\/a><\/p>\n<\/div>\n<div class=\"contact-map\"><iframe title=\"Map showing Nakuru facility\" src=\"https:\/\/www.google.com\/maps?q=Behind%20Christ%20the%20King%20Cathedral%20off%20Moses%20Mudavadi%20Road%20Nakuru%20Kenya&amp;output=embed\" allowfullscreen=\"allowfullscreen\"><br \/><\/iframe><\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"section contact-message-section\">\n<div class=\"container contact-message-layout\">\n<div class=\"contact-message-intro\">\n<p class=\"kicker\">Need help?<\/p>\n<h2>Send us a message<\/h2>\n<p>Select the topic closest to your enquiry and the relevant KNLS team will respond.<\/p>\n<div class=\"contact-service-tags\" aria-label=\"Common contact topics\"><a href=\"\/isbn\/\">ISBN<\/a><br><a href=\"\/legal-deposit\/\">Legal Deposit<\/a><br><a href=\"\/go-virtual\/\">Virtual Library<\/a><br><a href=\"\/digitization\/\">Digitization<\/a><br><a href=\"\/data-center\/\">Data Centre<\/a><\/div>\n<\/div>\n<form id=\"contactForm\" class=\"contact-form contact-form--compact reveal\" novalidate=\"\">\n<div class=\"contact-form-grid\">\n<div class=\"form-row\"><label for=\"name\">Full name<\/label><br><input id=\"name\" name=\"name\" required=\"\" type=\"text\"><br><small class=\"error\"><\/small><\/div>\n<div class=\"form-row\"><label for=\"email\">Email address<\/label><br><input id=\"email\" name=\"email\" required=\"\" type=\"email\"><br><small class=\"error\"><\/small><\/div>\n<div class=\"form-row\"><label for=\"phone\">Phone number<\/label><br><input id=\"phone\" name=\"phone\" type=\"tel\"><br><small class=\"error\"><\/small><\/div>\n<div class=\"form-row\"><label for=\"topic\">Topic<\/label><br><select id=\"topic\" name=\"topic\">\n<option>General enquiry<\/option>\n<option>ISBN<\/option>\n<option>Legal deposit<\/option>\n<option>E-resources<\/option>\n<option>Digitization<\/option>\n<option>Data Centre<\/option>\n<option>Complaints<\/option>\n<\/select><\/div>\n<div class=\"form-row form-row--full\"><label for=\"message\">Message<\/label><br><textarea id=\"message\" name=\"message\" required=\"\" rows=\"4\"><\/textarea><br><small class=\"error\"><\/small><\/div>\n<\/div>\n<p><button class=\"btn btn--green\" type=\"submit\">Send message<\/button><\/p>\n<p id=\"contactMessage\" class=\"form-message\" aria-live=\"polite\">&nbsp;<\/p>\n<\/form><\/div>\n<\/section>\n\n\n\n<section id=\"faqs\" class=\"section contact-faq-section\">\n<div class=\"container contact-faq-panel\">\n<div class=\"section-title section-title--center compact-title\">\n<p class=\"kicker\">Frequently asked questions<\/p>\n<h2>Quick answers before you contact us<\/h2>\n<p>Browse common questions about KNLS services. You can still send us a message if you need more help.<\/p>\n<\/div>\n<div class=\"contact-faq-list\"><details class=\"contact-faq-card reveal\">\n<summary>How do I apply for an ISBN?<\/summary>\n<p>Use the official ISBN portal. You can access it through the Apply ISBN buttons on the website.<\/p>\n<\/details><details class=\"contact-faq-card reveal\">\n<summary>Where is KNLS headquarters?<\/summary>\n<p>KNLS headquarters are at Maktaba Kuu Building, Upper Hill, Nairobi.<\/p>\n<\/details><details class=\"contact-faq-card reveal\">\n<summary>What are the opening hours?<\/summary>\n<p>Monday to Friday: 8:00AM\u20136:30PM. Saturday: 8:30AM\u20135:00PM. KNLS is closed on Sundays and public holidays.<\/p>\n<\/details><details class=\"contact-faq-card reveal\">\n<summary>What is legal deposit?<\/summary>\n<p>Legal deposit is the submission of copies of eligible publications to preserve Kenya\u2019s national documentary heritage.<\/p>\n<\/details><\/section>\n\n\n\n<div aria-label=\"KNLS social media links\">&nbsp;<\/div>\n\n\n\n<section class=\"section contact-social-section contact-social-section--compact\">\n  <div class=\"container contact-social-panel\">\n\n    <div class=\"section-title section-title--center\">\n      <h2>Connect with us<\/h2>\n      <p>Follow official KNLS updates, public notices and service information.<\/p>\n    <\/div>\n\n    <div class=\"social-connect-grid\" aria-label=\"KNLS social media links\">\n\n      <a class=\"social-connect-card social-facebook\"\n         href=\"https:\/\/www.facebook.com\/KNLSKenya\/\"\n         target=\"_blank\"\n         rel=\"noopener noreferrer\"\n         aria-label=\"Open KNLS Facebook page\">\n        <span class=\"social-letter-icon\">f<\/span>\n        <strong>Facebook<\/strong>\n        <small>@KNLSKenya<\/small>\n      <\/a>\n\n      <a class=\"social-connect-card social-instagram\"\n         href=\"https:\/\/www.instagram.com\/knlsmedia\/\"\n         target=\"_blank\"\n         rel=\"noopener noreferrer\"\n         aria-label=\"Open KNLS Instagram page\">\n        <span class=\"instagram-icon-wrap\">\n          <img decoding=\"async\" class=\"instagram-app-icon\"\n               src=\"\/wp-content\/themes\/knls-wordpress-gutenberg-editable\/assets\/images\/social\/instagram-app-icon.svg\"\n               alt=\"\"\n               aria-hidden=\"true\">\n        <\/span>\n        <strong>Instagram<\/strong>\n        <small>@knlsmedia<\/small>\n      <\/a>\n\n      <a class=\"social-connect-card social-linkedin\"\n         href=\"https:\/\/www.linkedin.com\/company\/kenya-national-library-service\/posts\/?feedView=all\"\n         target=\"_blank\"\n         rel=\"noopener noreferrer\"\n         aria-label=\"Open KNLS LinkedIn page\">\n        <span class=\"social-letter-icon\">in<\/span>\n        <strong>LinkedIn<\/strong>\n        <small>Kenya National Library Service<\/small>\n      <\/a>\n\n      <a class=\"social-connect-card social-tiktok\"\n         href=\"https:\/\/www.tiktok.com\/@knlsmedia\"\n         target=\"_blank\"\n         rel=\"noopener noreferrer\"\n         aria-label=\"Open KNLS TikTok page\">\n        <span class=\"social-letter-icon\">\u266a<\/span>\n        <strong>TikTok<\/strong>\n        <small>@knlsmedia<\/small>\n      <\/a>\n\n      <a class=\"social-connect-card social-x\"\n         href=\"https:\/\/x.com\/knlsmedia\"\n         target=\"_blank\"\n         rel=\"noopener noreferrer\"\n         aria-label=\"Open KNLS X account\">\n        <span class=\"social-letter-icon\">\ud835\udd4f<\/span>\n        <strong>X<\/strong>\n        <small>@knlsmedia<\/small>\n      <\/a>\n\n      <a class=\"social-connect-card social-youtube\"\n         href=\"https:\/\/www.youtube.com\/@knlsmedia8721\"\n         target=\"_blank\"\n         rel=\"noopener noreferrer\"\n         aria-label=\"Open KNLS YouTube channel\">\n        <span class=\"social-letter-icon\">\u25b6<\/span>\n        <strong>YouTube<\/strong>\n        <small>@knlsmedia8721<\/small>\n      <\/a>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"section contact-social-section contact-social-section--compact\">\n<div class=\"container contact-social-panel\">\n<div aria-label=\"KNLS social media links\">&nbsp;<\/div>\n<\/div>\n<\/section>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Contact us Find the Kenya National Library Service head office, facility locations, opening hours and key contact channels. Home\/Contact Us \ud83d\udccd Headquarters Maktaba Kuu Building, Upper Hill, Nairobi \u260e Telephone +254 202 739 893 \u2709 Email corporatecommunications@knls.ac.kecomplaints@knls.ac.ke \u23f1 Opening hours Mon\u2013Fri: 8:00AM\u20136:30PMSat: 8:30AM\u20135:00PM Visit KNLS Headquarters and facilities Use the maps below to locate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.knls.ac.ke\/?rest_route=\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.knls.ac.ke\/?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.knls.ac.ke\/?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.knls.ac.ke\/?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.knls.ac.ke\/?rest_route=%2Fwp%2Fv2%2Fcomments&post=15"}],"version-history":[{"count":8,"href":"https:\/\/www.knls.ac.ke\/?rest_route=\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":1044,"href":"https:\/\/www.knls.ac.ke\/?rest_route=\/wp\/v2\/pages\/15\/revisions\/1044"}],"wp:attachment":[{"href":"https:\/\/www.knls.ac.ke\/?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}